ISBN-13: 9781412951210 / Angielski / Twarda / 2007 / 200 str.
ISBN-13: 9781412951210 / Angielski / Twarda / 2007 / 200 str.
This third edition features new information on defusing difficult situations, getting students to complete homework, building learners' confidence, cultivating responsible behaviors, and working with parents and staff.