conflict coaching: conflict management strategies and skills for the individual

ISBN-13: 9781412950831 / Angielski / Miękka / 2008 / 344 str.

Tricia S. Jones; Ross Brinkert

Opis

Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.