Chapter One Introduction: Globalization and Labor's Search for Alternatives; Chapter Two Globalization in the Telecommunications Industry; Chapter Three Unions and the Globalization Challenge; Chapter Four History and Choice in Telecommunications Unionism; Chapter Five Union Politics and Technological Change; Chapter Six Work Organization and Union Response; Chapter Seven Telecommunications Unions and the State; Chapter Eight The Globalization Dilemma; Chapter Nine Conclusion: The Future of Unionism in an Age of Globalization;