Webs of Resistence in a Newly Privatized Polish Firm: Workers React to Organizational Transformation

ISBN-13: 9781138879874 / Angielski / Miękka / 2015 / 256 str.

Jennifer Lynn Roney

Opis

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Spis treści

Exhibits; Preface; Chapter 1: Introduction; The Research Question; The Meaning of Culture in this Study; Webs of Resistance-Meaning Behind the Title of this Book; The Case; Research Approach and Assumption; Ethnographic Authority; The Organization of the Book; Chapter 2: Culture, TQM and Poland; Culture; Total Quality Management; Poland; Chapter 3: Concentric Circles of Polish Life; The Country; The Community; The Company; Chapter 4: Research Design and Methods; Research Design: Choosing Ethnography as Method; Data Collection Methods; Data Analysis; The Ethnographic Tale; Chapter 5: Social Organization; Spies with Television Sets; Influences on Social Organization; Cultural Values and Assumptions; Chapter 6: Patterns of Shared Mindsets; Insecurity and Instability; Trust; Distrust of Government; Distrust Within the Community; Distrust Within the Organization; Responsibility; Individualism and Collectivism; The Struggle between Opposing Cultural Tendencies; Summary-Patterns of Shared Mindsets; Chapter 7: Resistance to Change; The Quality Director and The Direction of Quality; Influences on The TQM Philosophy; TQM Values and Assumptions; TQM at the Lockem Factory; Summary Conflicting Values; Chapter 8: Conclusion; Contributions; Implication: Fatalism Interpretation? Reflections on the Process-Field Study Abroad; Endnotes; Appendices; A. Company Data; B. Research Protocol; C. The Researcher as Instrument; D. Information; Trust Question; F. Quality Wheel; References; Index

O autorze

Roney, Jennifer Lynn