Human Resource Management for the Hospitality and Tourism Industries

ISBN-13: 9781138672123 / Angielski / Twarda / 2027 / 352 str.

Dennis Nickson

Spis treści

Human resource management and the tourism and hospitality industry: an introduction 2 International human resource management 3 Organizational culture 4 Labour markets 5 Recruitment and selection 6 Equal opportunities and managing diversity 7 Human resource development 8 Performance management and appraisal 9 Reward strategies in the tourism and hospitality industry 10 Employee relations, involvement and participation 11 Employee well-being, welfare, health and safety in the workplace 12 Grievance and disciplinary procedures 13 Human resource management in the events industry