List of Figures, Preface to the English Edition, Preface to the First Swedish Edition, 1. Evaluation: A Semantic Magnet, 2. Evaluation Between Intervention and Feedback, 3. Evaluation, Rationality, and Theories of Public Management, 4. Models of Evaluation, 5. The Eight Problems Approach to Evaluation, 6. Evaluation Purposes, 7. Internal or External Evaluation, 8. Characterizing the Public Intervention, 9. Monitoring, 10. Pre-Evaluation, 11. Impact Assessment as Tryout and Social Experimentation, 12. Generic, Reflexive, Statistical, and Shadow Controls, 13. Process Evaluation and Implementation Theory, 14. Merit Criteria and Performance Standards, 15. Uses and Utility of Evaluation, Glossary of Key Concepts in Evaluation, References, Index