ISBN-13: 9781138498792 / Angielski / Twarda / 2018 / 146 str.
ISBN-13: 9781138498792 / Angielski / Twarda / 2018 / 146 str.
Through engaging storytelling and practical theory, this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses, the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization.