Service Led Design: Planning the New HR Function

ISBN-13: 9781138433601 / Angielski / Twarda / 2017

Jane Saunders

Opis

Shows how any prospective HR transformation should consider five fundamental issues in the service design phase to align the HR approach to the business strategy.

Spis treści

Contents: Commercializing HR; Establishing your HR service vision; Specifying the service: what will HR deliver?; The building blocks: the service delivery model; Adapting the model; New HR - new line management?; Sizing the operation and building the business case; managing the service.

O autorze

The authors are both founding partners at Orion Partners, a consultancy specialising in providing independent advice to organizations who wish to transform their Human Resources department. www.orion-partners.com