Exercises, Examples, Tables, and Figures xiForeword by Laurent A. Parks Daloz xvPreface to the Third Edition xviiAcknowledgments xxiiiAbout the Authors xxv1 Learning: Grounding the Work of Mentoring 1Part One Considering Context 332 The Context of Difference: Bringing Who We Are to What We Do 373 The Context of Connection: Physical, Virtual, Personal 75Part Two The Predictable Phases of Mentoring 974 Preparing: Getting Ready for a Mentoring Relationship 1015 Negotiating: Establishing Agreements 1356 Enabling Growth: Support, Challenge, and Vision 1677 Enabling Growth: Engaging in Feedback and Dealing with Stumbling Blocks 1918 Coming to Closure: Looking Back, Moving Forward 2259 Digging Deeper: Integrating Your Learning: Tips and Resources 249Notes 265References 273Index 283
LOIS J. ZACHARY is the founder of Leadership Development Services, LLC, and its Center for Mentoring Excellence. Her innovative mentoring expertise and practical approaches have been used globally by a wide array of clients, including Fortune 500 companies, government organizations, and educational and other institutions.LISA Z. FAIN is the CEO of Center for Mentoring Excellence. A global speaker on building inclusion through mentoring, Lisa guides organizations to create more engaged and productive workforces and better workplaces through effective mentoring programs.