Value-Based Management in Government

ISBN-13: 9781119658672 / Angielski / Twarda / 2020 / 288 str.

Gary Cokins; Douglas W. Webster

Spis treści

About the Authors vii Acknowledgments ix Foreword xi Preface xiii Part One: Value-Based Management in Government Concepts and Components 1 Chapter 1 Challenges and Solutions to Address Dissatisfaction of Citizens and Taxpayers 3 Chapter 2 Generating Value in a World of Uncertainty 9 Part Two: Strategy Management and Governance 27 Chapter 3 Strategy Setting and Execution: Setting and Linking Goals and Capabilities 29 Chapter 4 The Strategy Map and Its Balanced Scorecard 39 Part Three: Enterprise Performance Management 59 Chapter 5 Exceptional EPM Systems are an Exception 61 Part Four: The Three Rs: Risk, Results, and Resources 71 Chapter 6 Risk Management 73 Chapter 7 Results Management 93 Chapter 8 Resource and Cost Management 101 Part Five: Management Accounting in Government 123 Chapter 9 Understanding ABC/M: A Few Basic Truths 125 Chapter 10 If ABC/M is the Answer, What is the Question? 137 Chapter 11 Fundamentals: What is ABC/M? 155 Chapter 12 Using ABC/M Attributes to Assess Quality and Value-Add 167 Chapter 13 Driver-Based Budgeting and Rolling Financial Forecasts 183 Chapter 14 Implementing ABC/M with Rapid Prototyping 213 Part Six: How Information Technology Impacts VBM 231 Chapter 15 Information Technology as an Enabler 233 Part Seven: Influencing Behavior for VBM 237 Chapter 16 Organizational Change Management 239 Part Eight: The Future 249 Chapter 17 The Future of Public Sector VBM 251 Index 257

O autorze

DR. DOUGLAS W. WEBSTER is a past chief financial officer (CFO) of both the US Department of Education and US Department of Labor, overseeing financial management of budgets exceeding $60 billion. As a management consultant, he has led consulting engagements at over two dozen federal agencies in strategic planning, risk management, cost management, and organizational change management. GARY COKINS is an internationally recognized expert on advanced cost management and performance improvement. His career was in consulting with Deloitte, KPMG, EDS, and SAS. He is the founder of Analytics-Based Performance Management, an advisory firm, and he has written numerous books on activity-based costing and management, including Performance Management and Predictive Business Analytics.