ISBN-13: 9780955262944 / Angielski / Miękka / 2006 / 228 str.
ISBN-13: 9780955262944 / Angielski / Miękka / 2006 / 228 str.
This comprehensive and intelligent guide has been written by top interviewers who have extensive experience within the Customer Services and Call Center sectors. They include model answers to 96 questions and four actual job interview scripts. (Careers/Job Opportunities)