How to Write Usable User Documentation: Second Edition

ISBN-13: 9780897746397 / Angielski / Miękka / 1991 / 280 str.

Edmond H. Weiss; Ann Weiss

Opis

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.