ISBN-13: 9780884154129 / Angielski / Twarda / 1998 / 158 str.
Containing case studies and real-life consulting experiences, this book examines the successes and problems of 360degree and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS. It objectively considers such crucial components of 360 degree feedback.