2600 Phrases for Effective Performance Reviews: Ready-To-Use Words and Phrases That Really Get Results

ISBN-13: 9780814472828 / Angielski / Miękka / 2005 / 224 str.

Paul Falcone

Opis

Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little book puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips. Paul Falcone covers the 25 most commonly rated performance factors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas. Not just for review time, the book will also be instrumental in creating job descriptions and development plans as well as for monitoring performance, progress, and problems year-round. Praise for Paul Falcone's Previous Books: -If the art and science of hiring and firing has become a puzzle, then author Paul Falcone The Hiring and Firing Question and Answer Book] has the answer.--- Houston Business Journal -When you feel the need to document an employee's actions (or inactions), turn to this great tool 101 Sample Write-Ups for Documenting Employee Performance Problems].--- Legal Management - 96 Great Interview Questions to Ask Before You Hire] takes the guesswork out of the interview process.--- Benefits and Compensation Solutions Paul Falcone is a human resources executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 101 Sample Write-Ups for Documenting Employee Performance Problems, 101 Tough Conversations to Have with Employees, and 2600 Phrases for Setting Effective Performance Goals. He is a long-time contributor to HR Magazine. Visit him at www.PaulFalconeHR.com.

Spis treści

Introduction: How to use this book to save time and write compelling performance appraisals

Part I Core Competencies and Commonly Rated Performance Factors

(Phrases for 25 factors, including communication and cooperation, customer satisfaction, judgment and decision making ability, innovation and creativity, strategic and critical thinking skills, teamwork, time management)

Part II Performance Appraisal Phrases for Particular Titles and Roles

(Phrases for 9 categories, each containing 5-18 specific job functions, including accounting and finance; administrative support; general management; sales, marketing, advertising; manufacturing)

Part III Future Development Goals

(Phrases for 24 improvement goals, from attendance and punctuality to work habits)

Appendices

Special Feature: Describing Work Ethic and Work Style

High-Impact Verbs to Inspire Your Writing

Essential Adverbs to Get Your Message Across

Additional Resources

Alphabetical Listing of Particular Titles and Roles

Common Grading Scale

O autorze

Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.

Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish.

Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension's School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.