The Performance Appraisal Question and Answer Book: A Survival Guide for Managers

ISBN-13: 9780814471517 / Angielski / Miękka / 2002 / 240 str.

Dick Grote

Opis

"Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In "The Performance Appraisal Question and Answer Book," expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:

* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?

* Which is more important -- the results the person achieved or the way she went about doing the job?

* Is there such a thing as a perfect performance appraisal form?

Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively."