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Quality Improvement in European Public Services: Concepts, Cases and Commentary
ISBN-13: 9780803974647 / Angielski / Twarda / 1995 / 208 str.
Quality Improvement in European Public Services: Concepts, Cases and Commentary
ISBN-13: 9780803974647 / Angielski / Twarda / 1995 / 208 str.
cena 881,48 zł
(netto: 839,50 VAT: 5%)
Najniższa cena z 30 dni: 785,83 zł
(netto: 839,50 VAT: 5%)
Najniższa cena z 30 dni: 785,83 zł
Termin realizacji zamówienia:
ok. 22 dni roboczych.
ok. 22 dni roboczych.
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Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
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