New Directions in Reference

ISBN-13: 9780789030887 / Angielski / Twarda / 2006 / 178 str.

Byron Anderson; Paul T. Webb

Opis

Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book's contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-service interlibrary loan, e-mail reference, and copyright law.

Spis treści

• Introduction (Byron Anderson and Paul T. Webb)
  
• NEW ROLES FOR LIBRARIANS
  
• Virtual Reference: A Reference Question Is a Reference Question…Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians (Mary-Carol Lindbloom, Anna Yackle, Skip Burhans, Tom Peters, and Lori Bell)
  
• Evolving Reference, Changing Culture: The Dr. Martin Luther King Jr. Library and Reference Challenges Ahead (Harry Meserve)
  
• Current Issues in Music Reference (Michael Duffy IV)
  
• A Primer on Copyright Law and the DMCA (Byron Anderson)
  
• IMPACT OF TECHNOLOGY
  
• Self-Service Interlibrary Loan: A Primer for Reference Staff (Roberta Burk)
  
• From Novelty to Necessity: Impact of the PDA Experience on Medical Libraries (Peg Burnett and Jo Dorsch)
  
• E-Mail Reference Evaluation: Using the Results of a Satisfaction Survey (Leanne M. VandeCreek)
  
• ISSUES IN LIBRARY SERVICES
  
• How the GPO Got Its Groove Back: Government Printing Office and Government Information
• Reference Services in Rural Libraries (Amanda E. Standerfer)
  
• Index
  
• Reference Notes Include

O autorze

Bryon D. Anderson, Paul I Webb