Tools for Innovators: Creative Strategies for Strengthening Public Sector Organizations

ISBN-13: 9780787909536 / Angielski / Twarda / 1998 / 240 str.

Steven Cohen; William Eimicke; Steven Cohen

Opis

While many books hype the latest fad, here at last ( ) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies.
-- Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review

Today's public administrators must be more than the effective managers of their agencies' internal operations. In order to manage a complex set of interorganizational relationships spanning governments, nonprofit organizations and private firms in a complex global economy, they and their organizations must be capable of great agility and change. Effectiveness is a necessary but not sufficient condition for success: Today's public managers must reach beyond competence to be creative innovators and agents of change.

This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, and in meeting and surmounting the challenges of a changing public sector.

Recenzje

"While many books hype the latest fad, here at last (!) is a realist′s′ toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies." (Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review)

"A handbook of reinvention–style tools of organizational change written by people who have made it work." (David Osborne, co–author of Reinventing Government and Banishing Bureaucracy, chief author of the first National Performance Review report, and managing partner at the Public Strategies Group.")

Spis treści

1. Understanding and Applying Innovation Strategies in the Public Sector.

Part One: Public Sector Innovation Tools.

2. Strategic Planning.

3. Reengineering.

4. Total Quality Management.

5. Benchmarking and Performance Management.

6. Team Management.

7. Privatization.

Part Two: Learning from Public Sector Cases.

8. Management Innovation in the New York City Department of Parks and Recreation.

9. Innovation in Collaboration with Business and Nonprofits: The Indianapolis Private Industry Council.

10. America Works: A Private Company Carrying Out a Public Service.

O autorze

STEVEN COHEN is Associate Dean of the School of International and Public Affairs (SIPA) and director of Columbia University′s Graduate Program in Public Policy and Administration. WILLIAM EIMICKE is the director of the SIPA′s Public Management Training Center and Program in Politics and Public Policy.

Blurb

Today′s public administrators must be more than effective managers of their agencies′ internal operations. In order to thrive in the complex interorganizational relationships spanning governments, nonprofit organizations, and private firms in a global economy, public managers and their organizations must be capable of great flexibility and innovation to be truly effective. Today′s public managers must move beyond competence to become creative innovators and agents of change.

Tools for Innovators introduces public managers to the tools that today′s most innovative leaders are using to bring about change in their organizations. Steven Cohen and William Eimicke distinguish tools for innovation from traditional functional tools such as budgeting, human resource management, and organizational structure. The six key innovation tools they examine are:

• Strategic Planning
• Reengineering
• Total Quality Management
• Benchmarking, Performance Measurement and Management
• Team Management
• Privatization

They show what the innovation tools are all about , how to use them, their costs and benefits and perhaps most critically, how to use them together?showing how to integrate them into a single framework of management innovation. Concrete case examples of successful innovation efforts drawn from the authors′ own experiences provide examples of the challenges managers face as they attempt to innovate. These cases discuss how innovations are introduced and adjusted to the specific needs of real–world situations.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, enabling managers to meet the challenges of a changing public sector.