Emotion in Organizations

ISBN-13: 9780761966258 / Angielski / Miękka / 2000 / 304 str.

Stephen Fineman

Opis

'This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews

Recenzje

`This is an insightful book, showing, as it does, how organizational behaviour is so often bound with and affected by different emotions. [It] offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' -Profbooks.com Reviews

Spis treści

Emotional Arenas Revisited - Stephen Fineman
PART ONE: EMOTIONAL TEXTURES
Narratives of Compassion in Organizations - Peter J Frost et al
Feelings at Work - Lloyd E Sandelands and Connie J Boudens
Relational Experiences and Emotion at Work - Vincent R Waldron
Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan
The Chinese Experience
PART TWO: APPROPRIATING AND ORGANIZING EMOTION
Commodifying the Emotionally Intelligent - Stephen Fineman
Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman
Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger
PART THREE: WORKING WITH EMOTION
If Emotions Were Honoured - Debra E Meyerson
A Cultural Analysis
Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk
Views from Service Agents
Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet
A Detective's Lot - Robert Jackall
Contours of Morality and Emotion in Police Work
How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall
Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder
PART FIVE: EPILOGUE
Concluding Reflections - Stephen Fineman

O autorze

Fineman, Stephen
Stephen Fineman is Professor of Organizational Behaviour, School of Management, University of Bath</p><p>CONTRIBUTORS' AFFILIATIONS OUTSIDE NORTH AMERICA:</p><p></p><p>Gillian Bendelow <i>University of Warwick</p><p></i>Karen P Harlos <i>University of Otago, Dunedin</p><p></i>Avraham N Kluger <i>The Hebrew University of Jerusalem</p><p></i>Berry Mayall <i>University of London</p><p></i>Anat Rafaeli<i> Faculty of Industrial Engineering and Management, Technion, Haifa</p><p></i>Varda Wasserman <i>The Hebrew University of Jerusalem