ISBN-13: 9780750673655 / Angielski / Miękka / 2001 / 296 str.
This text succinctly teaches new and experienced knowledge professionals the fundamental concepts and theories defining the knowledge management discipline. Because by definition knowledge management requires working with intangible entities and qualities rather than physical objects, successful professionals will possess a minimal understanding of how society defines knowledge and how these definitions impact the way organizations use, create, build, and share information. This book prepares readers to successfully develop KM strategies by pragmatically explaining both what KM is and why it is essential for success in today's marketplace.