ISBN-13: 9780750655668 / Angielski / Miękka / 2003 / 296 str.
ISBN-13: 9780750655668 / Angielski / Miękka / 2003 / 296 str.
We are living in an era where a large proportion of an organization's assets are tied up in the knowledge and experience of their employees; knowledge-workers, as well as front-line service employees, are just as valuable in terms of their know-of and know-how. However, the pace of change within organizations, combined with new structures and ways of working, makes it difficult to keep abreast of exciting knowledge, let alone identify what new knowledge needs to be created for the future.