'Freeman's Strategic Management: A Stakeholder Approach helped to define and shape our understanding of how good management practice really is based on relationships - relationships with the stakeholders who both comprise and affect or are affected by the business. This seminal book's message that these relationships are fundamental to success has become part of the DNA of progressive and socially sustainable companies, and has influenced new generations of scholars and managers.' Sandra Waddock, Boston College
Part I. The Stakeholder Approach: 1. Managing in turbulent times; 2. The stakeholder concept and strategic management; 3. Stakeholder management: framework and philosophy; Part II. Strategic Management Processes: 4. Setting strategic direction; 5. Formulating strategies for stakeholders; 6. Implementing and monitoring stakeholder strategies; Part III. Implications for Theory and Practice: 7. Conflict at the board level; 8. The functional disciplines of management; 9. The role of the executive.