Solving Problem Solving: A Potent Force for Effective Management

ISBN-13: 9780471955900 / Angielski / Twarda / 1996 / 426 str.

Robert L. Flood

Opis

This study describes a complete problem-solving system known as total systems intervention (TSI), which has been created for managers and consultants whose work would benefit from obtaining an overview of their organizations.

Spis treści

GETTING STARTED WITH TSI.

Critical Success Factors for a New Problem Solving System.

Overview of the Problem Solving System: TSI.

EXPLAINING TSI.

Understanding Organisation for Problem Solving – ′The Philosophy.′ Key Principles for Problem Solving – ′The Principles.′ How to Problem Solve – ′The Process.′ DO′S AND DON′TS OF PROBLEM SOLVING WITH TSI.

What Is Happening When You Problem Solve?

Pitfalls in Problem Solving and How to Avoid Them.

Choosing and Using Consultants.

TSI IN ACTION.

How to Problem Solve – ′The Methods.′ Nine Cases Employing TSI, Written by Managers and Consultants – ′An International Perspective.′ Concluding Comments.

Further Reading.