Case Studies in Project, Program, and Organizational Project Management

ISBN-13: 9780470183885 / Angielski / Miękka / 2010 / 528 str.

Dragan Z. Milosevic; Peerasit Patanakul; Sabin Srivannaboon

Opis

The ever expanding market need for information on how to apply project management principles and the PMBOK(R) contents to day-to-day business situations has been met by our case studies book by Harold Kerzner. That book was a spin-off from and ancillary to his best selling text but has gained a life of its own beyond adopters of that textbook. All indications are that the market is hungry for more cases while our own need to expand the content we control, both in-print and online woudl benefit from such an expansion of project management "case content." The authors propose to produce a book of cases that compliment Kerzner's book. A book that offers cases beyond the general project management areas and into PMI(R)'s growth areas of program management and organizational project management. The book will be structured to follow the PMBOK in coverage so that it can not only be used to supplement project management courses, but also for self sudy and training courses for the PMP(R) Exam. (PMI, PMBOK, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)

Spis treści

Part I: Case Studies in Project Management.

Chapter 1 Introduction.

AaronSide Goes to Teams (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Cocable Inc. (Jovana Riddle).

A RobustArm Industries SledgeHammer (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Another Trojan Horse (Stevan Jovanovic).

Call a Truck (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

The Project Hand–off Method (Dragan Milosevic, Russ J. Matinelli, and James M. Waddell).

Chapter 2 Cultural Aspects of Project Management.

Engineering Culture at Beck (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

The Jamming (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 3 Project Management Processes.

Special Session (Supachart Iamratanakul and Sabin Srivannaboon).

Waterfall Software Development (Osman Osman).

Extreme Programming (Mani Ambalan).

Do You ZBB (Rabah Kamis)?

Chapter 4 Project Integration Management.

Abacus Project (Peerasit Patanakul and Jospeph Genduso).

Ticketing System (Mathias Sunardi).

WRQ Software Development (Peerasit Patanakul and Michael Adams).

Chapter 5 Project Scope Management.

Workshop: Project Definition (Dragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Work Breakdown Structure as a Skeleton for Integration (Wilson Clark and Dragan Milosevic).

Project Anatomy (Joakim Lillieskold and Lars Taxen).

Rapid Prototyping (Stevan Jovanovic).

Chapter 6 Project Time Management.

How Long Does It Take to Catch a Fish TAD (Ferra Weyhuni)?

Workshop: The Jogging Line in Action (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Sequencing (Art Cabanban).

The Rolling Wave (Dan Itkes).

Schedule Accuracy (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

AtlasCom (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Workshop: The Milestone Chart (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 7 Project Cost Management.

The Court House Disaster (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Bad Metrics for Earned Value (Don Hallum).

The Museum Company (Jovana Riddle).

Workshop: Parametric Estimate (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

No Bottom–Up Estimate, No Job (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon)!

Earned Tree Analysis (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 8 Project Quality Management.

Robots Fail Too (Ferra Weyhuni).

The Black Belt that is Peaceful (Marie Anne Lamb).

Workshop: Project Quality Program (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 9 Project Human Resource Management.

The Bully, Subversive, Prima Donna, etc. (Diane Yates).

Startups Born with Conflict (Priya Venugopal).

We Do Not Speak the Same Language (Diane Yates).

My Job was to Integrate Two Cultures (Dragan Milosevic, Russ J. Matinelli, and James M. Waddell).

Rate and Rank (Rhaba Khamis).

Chapter 10 Project Communication Management.

The Russians Join Us Late at Night (Dragan Milosevic, Russ J. Matinelli, and James M. Waddell).

Quest for Clear (Mathias Sunardi).

Electronic Medical Record (Mathius Sunardi and Abdi Mousa).

Improving Public Health Informatics (Abdi Mousa).

A Simple Metric Goes a Long Way (Art Cabanban).

Executive Project Metrics (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 11 Project Risk Management.

Risk Policies in Project Russia (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Risk under the Microscope (Ferra Weyahuni).

Monte Carlo in Italy (Meghana Rao).

Probability and Impact (Jovana Riddle).

Chapter 12 Project Procurement Management.

The $30,000 Frigidaire (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Mountain of Iron, Mountain of Dollars (Wail Busaid).

Part II: Case Studies in Program Management.

Chapter 13 Themes of Program Management.

KPI (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

The Bounding Box Boxes You (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Chapter 14 Program Initiating Process.

Business that Operated without Knowing Where Its profits Came from (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Mega Security® (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Chapter 15 Program Planning Process.

Quick Release (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

The Budica Program (Diane M. Yates and Dragan Z. Milosevic).

Best Practices Overview (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Expected the Unexpected (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Chapter 16 Program Executing Process.

Program Strike Zone (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Program Map (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Using Tools on a Mercedes (Sabin Srivannaboon and Dragan Z. Milosevic).

Chapter 17 Program Monitoring and Controlling Process.

I Have Only Three Minutes a Month (Dragan Z. Milosevic, Russ J. Martinelli, and James M. Waddell)!

OSSOP (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul)!

That Which Is Not Earned Is Never Valued (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

Chapter 18 Program Closing Process and Programs in Action.

A Checklist (Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul).

General Public Hospital (Peerasit Patanakul and Dragan Z. Milosevi).

American Shogun (Bjoern Bierl and Andrea Hayes–Martinelli).

Planet Orbits (Peerasit Patanakul and Dragan Z. Milosevic).

ConSoul Software (Andrea Hayes–Martinelli and Dragan Z. Milosevic).

Part III: Case Studies in Organizational Project Management.

Chapter 19 Alignment and Portfolio Management.

LorryMer Information Technology (Sabin Srivannaboon and Dragan Z. Milosevic).

Who Owns the Portfolio (Dragan Z. Milosevic and Peerasit Patanakul).

Our Portfolio Stinks (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 20 Standardized Methodologies.

Standardized Program Risk Management (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic).

Go with the Template Always (Murugappan Chettiar).

We Do Not Need Standard Methodology (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic).

Joy Knows How to Defend (Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon).

Chapter 21 Competencies of Project Managers and Project Management Office (PMO).

They Are Business Leader at Spotlight Corporation (Peerasit Patanakul and Dragan Z. Milosevic).

The Program Management Office (Sabin Srivannaboon and Dragan Z. Milosevic).

We Go One Step at a Time (James Schneidmuller and Peerasit Patanakul).

Chapter 22 Information Systems, Organization, and Metrics.

Is It Information Systems That We Need (Peerasit Patanakul and Sung Han)?

Spreadsheet is Everything (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic).

R&D and Operations: How to Make Them Talk (Priya Venugopal)?

Bluedogs USA (Nicolas Charpenel).

Point of Contact (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic).

Chapter 23 Organizational Culture and Project Culture.

What Help Us Come This Far (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic).

Is It Standard Methodology That We Need (Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic)?

Chapter 24 Organizational Project Management in Action.

Let s Go All The Way (James Staffan and Peerasit Patanakul).

Are We Ready for Project Portfolio Management (Brian McCabe and Peerasit Patanakul).

INDEX.

O autorze

DRAGAN Z. MILOSEVIC, PhD, PMP, is a retired Professor of Engineering and Technology Management from Portland State University (Oregon). He is a consultant with Rapidinnovation and has worked with companies including Intel, Hewlett–Packard, Boeing, and DaimlerChrysler. He is the author of the Project Management ToolBox (Wiley), which was awarded the 2005 David Cleland Award from PMI.

PEERASIT PATANAKUL, PhD, is an Assistant Professor in the School of Technology Management, Stevens Institute of Technology (New Jersey), who has taught and conducted research with several leading companies in the high technology, financial, and telecommunications industries. He has received research grants from NASA and PMI. His works have been published in several international journals and books. Peerasit was a recipient of the prestigious 2007 Transactions Publication Award from IEEE Engineering Management Society.

SABIN SRIVANNABOON, PhD, is the Assistant Head of Human Resource Management Program and a faculty member at Sasin GIBA of Chulalongkorn University (Thailand). Prior to joining Sasin, Sabin worked as a program manager for RadiSys and Tektronix, where he was responsible for new product introduction and product redesign projects. Sabin won the 2006 Paper of the Year Award, given by PMI Educational Foundation to recognize excellence in project management research.

Blurb

Business & Economics/Project Management

"What makes this book especially appealing as a learning tool is its content organization that allows readers to focus selectively on issues in specific areas, such as the nine knowledge areas of PMI′s PMBOK® Guide, or a program life–cycle phase, or best practices related to PMI′s OPM3®." Hans Thamhain, PMP, PhD Bentley College

"This wide–ranging book will serve the needs of its readers in many ways by addressing multiple knowledge areas as well as describing best practices beyond any specific area. Furthermore, it addresses one of the most timely (and least understood) areas in the field the hierarchical perspective of project, program, and organization." Aaron Shenahr, PhD, Rutgers Business School

A unique, detailed guide to project management through real–life case studies

As the application of project management techniques expands to include day–to–day business operations, students and professionals are recognizing the need to develop the skills necessary to meet this growing trend. To help accelerate and enrich learning of the changes taking place in project management use in business, this valuable reference provides real–world guidance to project managers on the job, and supports college texts covering project management and related areas of study by examining actual case examples from different industries in diverse knowledge areas. This book:

• Follows the established guidelines set in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fourth Edition by the Project Management Institute (PMI)

• Includes exploration of new areas of standard development, such as program management and OPM3® (Organizational Project Management Maturity Model)

Case Studies in Project, Program, and Organizational Project Management fills a void in the management field by being the first book of its kind to comprehensively arrange case studies into clearly defined categories to effectively deliver important lessons and concepts from a real–world perspective.