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Presents the analytic modeling of queues by using examples. This book offers the fundamentals of analytic modeling and commingles mathematical details with numerical results.
"Despite its title, the book is rather advanced, so it is appropriate for practitioners, those in academia, and upper–class students. However, any reader will benefit from the concise introductions to the problems, the detailed descriptions supported with step–by–step formulas, the solutions provided by the manual, and the QtsPlus software." (Computing Reviews, 1 December 2011)