ISBN-13: 9780415679565 / Angielski / Twarda / 2012 / 128 str.
ISBN-13: 9780415679565 / Angielski / Twarda / 2012 / 128 str.
This text looks at how practitioners can build warm, friendly and caring relationships with parents. It clearly explains the dynamics of a conversation, the theory behind how relationships are formed or destroyed and provides practical strategies to put this knowledge into practice.