Interpersonal Communication

ISBN-13: 9780415181075 / Angielski / Miękka / 1999 / 264 str.

Peter Hartley

Opis

How do people communicate with each other in their face-to-face meetings and conversations? Can we trust our first impressions of people, or should we be more cautious? What evidence is there that our gestures and facial expressions help reveal to others what we really mean? This book aims to provide a framework for understanding how we use language and body language to communicate with others in every day situations. Peter Hartley explores the key features of the skills we use in communicating with other people, and provides students with a comprehensive introduction to the hows and whys of interpersonal communication. This second edition: outlines the main components and distinctive characteristics of interpersonal communication; offers analysis of communication structures, considering their everyday applications and implications; includes new material on contemporary issues in communication studies such as race and gender; explains the debate over differences between male and female communication; and looks to the future of the subject, addressing new areas such as computer-mediated communication.

Spis treści

Introduction; Understanding interpersonal communication; Chapter 1 Defining what we mean by interpersonal communication; Chapter 2 The process of interpersonal communication; Chapter 3 The skills of interpersonal communication; Chapter 4 Communication skills in context; The components of interpersonal communication; Chapter 5 The social context; Chapter 6 Social identity; Chapter 7 Social perception; Chapter 8 Codes 1; Chapter 9 Using codes 2; Issues and controversies in interpersonal communication; Chapter 10 How useful are ‘popular’ models of interpersonal communication?; Chapter 11 Do men and women communicate differently?; Chapter 12 Does assertiveness work?; Going beyond interpersonal communication; Chapter 13 Communication and groups; Chapter 14 Final thoughts;

O autorze

Peter Hartley is Senior Academic in Communication Studies at the School of Cultural Studies, Sheffield Hallam University.