ISBN-13: 9780367757335 / Angielski / Miękka / 2021 / 96 str.
ISBN-13: 9780367757335 / Angielski / Miękka / 2021 / 96 str.
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant.