ISBN-13: 9780367165741 / Angielski / Miękka / 2020 / 346 str.
ISBN-13: 9780367165741 / Angielski / Miękka / 2020 / 346 str.
This book provides an examination of the American health care system, a benchmark for cost-containment efforts, exploring two worlds: that of cost containment and that of the patient experience. It emphasises on the quality of care as perceived by the individual patient.