ISBN-13: 9780198782049 / Angielski / Twarda / 1999 / 264 str.
Life is tough in organizations, both for managers and the managed. Based on close collaboration with a number of high profile organizations such as BT, Citibank, Hewlett Packard, and Kraft Jacobs, this book sheds light on the organizational responses to large scale changes and details the changing demands made of employees in the process. It goes beyond fashionable management rhetoric to uncover the reality of human resource management.