Business Performance in the Retail Sector : The Experience of the John Lewis Partnership

ISBN-13: 9780198256946 / Angielski

Keith Bradley

Opis

The John Lewis Partnership, a major British retailing company, has been employee-owned and operated according to democratic principles since 1929. Conventional models of commercial success would predict that such an arrangement would be inefficient and that the firm would tend to underinvest. Using conventional performance criteria, the authors demonstrate that the Partnership is highly successful and that conventional methods to predict business performance are flawed. The authors feel that to understand why this firm has sustained its commercial prosperity over several decades, one must look to its distinctive emphasis on people.

Recenzje

`the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy