Bibliografia Glosariusz/słownik Wydanie ilustrowane
[This book] is written in a way that...will resonate with students. The writing is very understandable and engaging! It has good variety of application-type features such as 'consumer insights,' reference to articles, and 'practitioner insights...Its balance of theory and application is one of the strengths of the book."
-Elaine Notarantonio, Professor, Bryant University