1. Introduction 2. Cognitive Processing and Human Reliability 3. Worker Performing Task 4. Process Losses Assessment 5. Learned Lessons: Human Factor Assessment Task 6. Human Reliability: SPARH Cases 7. Human Reliability: Chemicals, Oil & Gas Cases
8. Conclusion and Products
Appendices: Human Reliability and Losses A. Human Reliability in Amines and Polymers B. Technical Survey C. Task Analysis D. Social Survey and Human E. Loss Process and Program F. Forms and Tables G. Exercises