ISBN-13: 9780749422233 / Angielski / Miękka / 1997 / 164 str.
ISBN-13: 9780749422233 / Angielski / Miękka / 1997 / 164 str.
This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.