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Gives an overview of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important.

Recent developments in IT, especially the World Wide Web, have led to the creation of a number of digital library research projects in the UK, USA and elsewhere. This phenomenon is designed to bring a shift in the ways we create, access and use information. The design and development of digital libraries depend on computer, communication and other technical skills, and the dream of successful digital libraries leading to a global digital environment can only be fulfilled when enough practitioners have the skills to design, build and manage them.