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Libraries and information services are constantly evolving and adapting to the capacity and capabilities offered by emerging technologies. With the emergence of Generative AI, the information sector wonders how it will impact information users and professionals. The book explores this vital question by first raising evidence-based questions around user interactions with AI and its efficacy in providing responses that are relevant and suitable for specific user needs and contexts. Through the critical analysis of these case studies, the book will discuss whether and how the conventional models...