Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems
ISBN: 9780471942832 / Angielski / Twarda / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In recent years, quality has gone to the top of the management agenda. However, the quality revolution is not yet won - it is threatened by unacceptably high costs in implementing systems. These costs can be rationalized by adopting more systematic approaches to the design of quality processes and systems.
In recent years, quality has gone to the top of the management agenda. However, the quality revolution is not yet won - it is threatened by unacceptab...
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cena:
497,49 zł |
The Simplicity Shift
ISBN: 9780521527491 / Angielski / Miękka / 184 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. High-tech products have historically had notoriously poor design. Fortunately, companies have recently started to embrace user-centered design practices. This transition hasn't been smooth; many companies have difficulty transferring good design into final, shippable product. There is a political/cultural disconnect between the outward corporate desire for good design and the internal corporate culture that implements it. The Simplicity Shift is about moving the company culture to value, discover and implement simplicity, and to create a well-designed product. For most companies, product...
High-tech products have historically had notoriously poor design. Fortunately, companies have recently started to embrace user-centered design practic...
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cena:
299,83 zł |
Spc Simplified: Practical Steps to Quality
ISBN: 9780527763404 / Angielski / Miękka / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability.
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to...
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cena:
169,47 zł |
Dr Deming: The American Who Taught the Japanese about Quality
ISBN: 9780671746216 / Angielski / Miękka / 308 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.
Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between... Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, t...
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92,39 zł |
Usability Evaluation in Industry
ISBN: 9780748404605 / Angielski / Miękka / 252 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book provides a variety of answers in its description and discussion of new, sometimes radical approaches to usability evaluation', now an increasingly common business tool. It contains new thinking of the subject of usability evaluation in industry. Contributions come from those involved in the practice of industry-based usability evaluation as well as those involved in related research activity. The chapters are derived from and developed from presentations and discussions at the invited international seminar Usability Evaluation in Industry', and give a leading edge overview of...
This book provides a variety of answers in its description and discussion of new, sometimes radical approaches to usability evaluation', now an increa...
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cena:
446,88 zł |
Managing Quality
ISBN: 9780750618236 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Aims to help readers understand the role of quality management within your organization and how you can best implement it. The basic objective of the text is to assess the knowledge and understanding requirements of the manager involved in the development of a total quality programme.
Aims to help readers understand the role of quality management within your organization and how you can best implement it. The basic objective of the ...
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cena:
184,88 zł |
Customer Satisfaction Measurement for ISO 9000: 2000
ISBN: 9780750655132 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The ISO 9000 quality management standard requires that registered companies measure customer statisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis.
The ISO 9000 quality management standard requires that registered companies measure customer statisfaction. Many customer surveys produce misleading r...
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292,76 zł |
Mastering Statistical Process Control
ISBN: 9780750665292 / Angielski / Miękka / 496 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management.
The common obstacle to successful use of SPC is getting bogged down with control... Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book i...
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cena:
256,81 zł |
Quality and Power in the Supply Chain: What Industry Does for the Sake of Quality
ISBN: 9780750673433 / Angielski / Twarda / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Quality and Power in the Supply Chain reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of international standards, state and national legislation and powerful corporations. The second is a virtual antithesis to this world of mission statements, quality policies, procedures and statistical techniques, and is embodied in the international phenomenon that is the... Quality and Power in the Supply Chain reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and ... |
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cena:
441,13 zł |
Six Sigma Deployment
ISBN: 9780750675239 / Angielski / Twarda / 290 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Exploring the Six Sigma methodologies and its implementation in various industries, this text offers practical information for successful implementation as well as what is needed to plan, monitor and steer this business strategy toward success.
Exploring the Six Sigma methodologies and its implementation in various industries, this text offers practical information for successful implementati...
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cena:
303,04 zł |
ISO 9000: 2000 Auditing Using the Process Approach
ISBN: 9780750675970 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach that teaches the auditor how to add value, deliver business benefits and become a partner with the organization's management team. This book offers a proven effective questioning technique, structured around key business processes... It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real va... |
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352,93 zł |
The Quality Revolution: A History of the Quality Movement
ISBN: 9780761821908 / Angielski / Miękka / 268 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In The Quality Revolution, George Mouradian examines the quality initiatives past and present that have been used throughout the world. Mouradian's purpose is to clarify exactly what quality is to workers of all levels, from CEOs to production workers within an organization. He describes the history of quality, from how it began in ancient times and evolved to what it is today. This book will assist all who are interested in quality, as well as organizations that endeavor to become more competitive and profitable through improvements in quality, and may serve as a college and university...
In The Quality Revolution, George Mouradian examines the quality initiatives past and present that have been used throughout the world. Mouradian's pu...
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cena:
470,76 zł |
Managing Quality
ISBN: 9780761969037 / Angielski / Twarda / 210 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.
The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in... Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number o...
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cena:
857,90 zł |
Managing Quality
ISBN: 9780761969044 / Angielski / Miękka / 210 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.
The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in... Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number o...
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cena:
220,85 zł |
Improving Through Benchmarking
ISBN: 9780787950842 / Angielski / Miękka / 120 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.
This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improv...
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cena:
135,14 zł |
Quality, Warranty and Preventive Maintenance
ISBN: 9780792382928 / Angielski / Twarda / 298 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, from the perspectives of both manufacturers and users. In addition, the theories of warranty and preventive maintenance are introduced and discussed. Common wisdom supports the notion that better product quality means lower warranty costs for the manufacturer, and lower maintenance costs for the users of a manufactured product. This proposition is examined in some detail on the basis of failure time models. The authors investigate what exactly better...
Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, from th...
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cena:
579,64 zł |
The Practice of Quality Management
ISBN: 9780792398646 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers.
The chapters fall into four categories: Performance', Understanding TQM', Organizations', and... The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first co...
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cena:
579,64 zł |
Optimization in Quality Control
ISBN: 9780792398899 / Angielski / Twarda / 387 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Optimization in Quality Control presents a broad survey of the state of the art in optimization in quality, and focuses on industrial and national competitiveness. Each chapter has been carefully developed and refereed anonymously by experts in the area of optimization in quality control. Some of the topics covered in this volume include:
Optimization in Quality Control presents a broad survey of the state of the art in optimization in quality, and focuses on industrial and nat...
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cena:
579,64 zł |
TQM Engineering Handbook
ISBN: 9780824700836 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of qualit...
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cena:
1284,29 zł |
Guide to Preparing the Corporate Quality Manual
ISBN: 9780824700904 / Angielski / Twarda / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.
Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM...
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cena:
436,60 zł |