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My Client Profile Tracker Book: Customer Appointment Management System and Tracker
ISBN: 9781687547187 / Angielski / Miękka / 110 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
33,47 |
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Customer Service Excellence: : Blocking & Tackling Tips for Managers/Supervisors of Front Line Employees
ISBN: 9781499333053 / Angielski / Miękka / 60 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Customer rage continues to increase Corporations continue to look to outside sources to crack the secret code to customer satisfaction. Stop looking for someone else to solve the problem. Look inside your organization and use the tips inside this book to turn customer rage into loyalty. It is up to you to lead your teams to success
Customer rage continues to increase Corporations continue to look to outside sources to crack the secret code to customer satisfaction. Stop looking ...
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cena:
33,88 |
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Contact Center/Customer Service Excellence: Metrics that Matter!
ISBN: 9781515344148 / Angielski / Miękka / 32 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
33,88 |
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Customer Obsession: Transform Your Business with Exceptional Customer Service
ISBN: 9798385619870 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
34,74 |
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The ABC's of Prospecting: The Ultimate System for Every Real Estate Sales Professional
ISBN: 9781419661488 / Angielski / Miękka / 132 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The prospecting methodologies at the heart of this system have been at the root of sales success for years; this system incorporates much more Russell has integrated the fundamental elements of sales success into an efficient leads generation and CRM system. Systems are the best partner to any business. The gain in efficiency however makes it more beneficial to the Real Estate Professional because most are one person operations. This system is designed to produce results You will learn to: generate leads via proven methods grow your referral base initiate CRM campaigns master the 2 minute...
The prospecting methodologies at the heart of this system have been at the root of sales success for years; this system incorporates much more Russel...
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cena:
34,91 |
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Win With Your Customer
ISBN: 9789356483828 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
35,25 |
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Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business
ISBN: 9781511729970 / Angielski / Miękka / 94 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this groundbreaking volume, America's top authority on customer service and customer trends shares everything you need to know to transform your customer service experience and delight every generation of customers, from millennials to baby boomers and beyond. "Your Customer Is The Star" explains how your customers have changed-and how the customer service and customer experience you provide needs to change as well. This is true whether your customers are members of the enormous, unprecedented Millennial generation, (Gen Y), the Baby Boomers, or otherwise. Technology and demographics have...
In this groundbreaking volume, America's top authority on customer service and customer trends shares everything you need to know to transform your cu...
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cena:
35,57 |
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Words Matter: How One Little Word Can Change the Way You Do Business
ISBN: 9781496066411 / Angielski / Miękka / 78 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Words matter. How we talk about our customers will have a direct impact on how we "think" about our customers. As you will learn from this book, customers are not "a" customer or "the" customer. They are MY customer and YOUR customer. If we fail to remember that, sooner or later they will become someone else's customer.
Words matter. How we talk about our customers will have a direct impact on how we "think" about our customers. As you will learn from this book, custo...
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cena:
36,97 |
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Color Their World: The Art of Creating Strong Customer Loyalty
ISBN: 9781983501814 / Angielski / Miękka / 64 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
36,97 |
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Exceptional Customer Service - Retaining your Customers for Life!
ISBN: 9788195256402 / Angielski / Miękka / 52 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
36,97 |
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Beyond Profit: Touching the invisible in business relationships
ISBN: 9781986571821 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
37,01 |
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Beyond Profit: Touching the invisible in business relationships
ISBN: 9781980455950 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
37,01 |
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10 Things an Organization Does to Block Customers: And How to Remove the Blocks to Unblock the Customers
ISBN: 9798604345771 / Angielski / Miękka / 72 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
37,01 |
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Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service
ISBN: 9780595373659 / Angielski / Miękka / 56 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. When did delivering mediocre client service become acceptable? It didn't Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow "
When did delivering mediocre client service become acceptable? It didn't Then why do so many professional service firms fail to deliver excellent cli...
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cena:
38,97 |
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Remember What Your Mamas Taught You: A Unique Way of Looking at Customer Service
ISBN: 9780595375363 / Angielski / Miękka / 64 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "Remember What Your MAMAs Taught You" provides a unique way of looking at customer service.
Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. "Remember What Your MAMAs Taught You" provides valuable information in a humorous, easy to understand format that helps you to: remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs, see how negative perceptions about customer service has affected your treatment of others, dissolve negative perceptions about customer service,... "Remember What Your MAMAs Taught You" provides a unique way of looking at customer service.
Author Brenda Hill brings over 20 years of experience p... |
cena:
38,97 |
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Dealing with Impossible Clients
ISBN: 9781949537628 / Angielski / Miękka / 94 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
38,97 |
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Good Customer Service Tips for Entrepreneurs: Please and Thank You With a Smile
ISBN: 9781522952435 / Angielski / Miękka / 32 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book features tips on how to utilize your business's customer market to grow your business, build and strengthen professional relationships. Featured are mock situations as well as personal experiences from the author that are to help shape customer service representatives as well as entrepreneurs.
This book features tips on how to utilize your business's customer market to grow your business, build and strengthen professional relationships. Feat...
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cena:
39,03 |
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The 5 Principles of IT Customer Service Success
ISBN: 9780983660774 / Angielski / Miękka / 108 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
39,12 |
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Supermarket Diaries
ISBN: 9780983227526 / Angielski / Miękka / 52 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. For more than a decade, I have been a supermarket cashier, seeing customers for five minutes at a time as they pass through my line. At best, they are polite to me; at worst, they look right through me or take out their frustrations on me. And, in return, I have lost faith in humanity, and compassion for them. I wrote these poems to try to regain that compassion to find a way to think about them as individuals with troubles of their own. "Mild-mannered grocery store employee by day, Nina Robins is a well-known performance poet who has twice performed at the National Poetry Slam. Her poetry...
For more than a decade, I have been a supermarket cashier, seeing customers for five minutes at a time as they pass through my line. At best, they are...
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cena:
39,17 |
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Mastering Habit - How Successful People Think And Operate
ISBN: 9781386602958 / Angielski / Miękka / 66 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
39,44 |
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