This book describes how a transformation can take place in workplace learning and development. It sets out a vision for workplace learning and development that is aligned, economical, scalable, flexible, engaging and powerful. It moves on to look at some of the changes you can consider making in order to realise this vision, expressed as six shifts: from generic to tailored, from synchronous to asynchronous, from compliance to competence, from top-down to bottom-up, from courses to resources and from face-to-face to online. Finally the book focuses on the practical steps you need to take if...