My #1 go-to coaching reference. This is a well structured guide brimming with useful models, questions and practices. It offers readily applicable ideas and perspectives - simply. Suzanne Hill Brooks, Executive Sourcing, Alcatel-Lucent Collaboration is no longer a 'soft skill'; it's an imperative. Melinda and Dorothy have embraced the complexity of working together in organizations and created an exceptional model that is both comprehensive and elegant in its simplicity. It is eminently practical and usable and passes the only test that matters: it delivers results. A "must read" for coaches...