Do you know someone, maybe a boss or a colleague, who can speak with confidence in just about any situation? Whether it's a formal presentation, a meeting or a difficult conversation, they seem to rise to the occasion, speaking with confidence and clarity. In Confident & Credible, author Gail Zack Anderson shows how you can build each skill so that you too can speak with ease and assurance in a variety of situations. As a seminar leader and communications coach for over twenty-five years, Gail has the knowledge-and the tools and techniques-that have helped thousands of people build skills and...