Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field.
This collection is international in scope, and addresses the four key areas of the subject:
* the foundations of operations management
* the interaction between operations and strategy
* the role of technology
* 'Japanization' and 'just in time' techniques.
With a...

• This new edition contains over 250 fully updated entries in operations management;
• All bibliographies have been significantly up-dated and extended;
• Features 93 new entries across a wide range of areas, including: service, strategy, technology and innovation;
• Expands on core entries such as the newsvendor model;
• Contains entries from 31 new, worldwide authors, featuring more than 50 international contributors in total.