Kaiser Permanente is the largest nonprofit healthcare system in the world and is a leader in integrated medical care. A team-based approach that draws on the strengths of the healthcare organization as well as on community resources, integrated care is a most cost-efficient healthcare business model. It also gives patients an all-important sense of control over their conditions and provides the kind of care they can navigate and trust.In From Chaos to Care, Dr. Lawrence shows how integrated care succeeds on both the organizational and human fronts. A blueprint for change and a...