There is no doubt that conversation analysis (CA) is an impressive and valuable approach to studying discourse, and Wooffitt does an excellent job of demonstrating its analytical sophistication and rigour' - European Journal of Communication

This is an excellent book: clear, engaging and authoritative. It treads a path through the many confusions and provides a map of the fields of conversation analysis, discourse analysis, critical discourse analysis and discursive psychology which is better than any currently available. It will be a valuable resource in...

Using data taken from a major European Union funded project on speech understanding, the SunDial project, this book considers current perspectives on human computer interaction and argues for the value of an approach taken from sociology which is based on conversation analysis.

Talk is a central activity in social life. But how is ordinary talk organized? How do people coordinate their talk in interaction? And what is the role of talk in wider social processes? Conversation Analysis has developed over the past forty years as a key method for studying social interaction and language use.

This volume offers a wide-ranging introduction to the field of conversation analysis. It offers a basic grounding in the theory and methods of the subject, and demonstrates its usefulness by analysing a variety of concrete examples. Conversation Analysis has become indispensable reading for students and researchers in sociology, sociolinguistics, applied linguistics, social psychology, communication studies and anthropology.