"Claim denied " All too often millions of veterans have received this response to their legitimate claims for federal benefits. In most cases, writes veterans' advocate John D. Roche, the claimant didn't understand the procedures needed to meet the myriad requirements of the Department of Veterans Affairs. With the appeals process requiring years to resolve disputes, deserving veterans and their dependents are left confused and frustrated by the agency and a system that was created to serve them. The answer is to submit a well-grounded claim initially, which The Veteran's Survival...