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Managers, especially those in a technical environment, regularly face complex decision involving uncertainty and multiple objectives. This book presents approaches and mathematical models designed to structure the decision making process. With numerous real-world examples from a variety of industries, it highlights symptoms of a poor decision process; presents an influence diagram that clarifies key objectives and uncertainties; and demonstrates the role of structured decision making in common day-to-day decisions using templates, illustrations, and comprehensive lists. A CD is included with...