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Riccucci presents a well-researched analysis of the public-sector relationship of women and minorities to unions as well as the influence of unions on the wage and employment opportunities of women and minorities. Separate chapters discuss female and minority membership in public-sector unions, the legal obligations of unions to females and minorites, joint labor-management cooperation, including equal-opportunity and affirmative action committees and apprenticeship programs, women in uniformed service jobs, and unions and comparable worth. "Choice"

Although in recent years much...

Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level"--those organizations and people the public deals with directly--or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats.

How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare...

This book explores an important side of public employment that most Americans never get the opportunity to see--high-level career executives who make positive contributions to our quality of life. Norma M. Riccucci profiles six "unsung heroes," the people behind the scenes of some of the most successful programs in American government, and identifies the tools, skills, and strategies that make them effective leaders.

Through in-depth interviews and provocative story-telling, Riccucci demonstrates that while these executive-level bureaucrats--or "execucrats"--may have an overall...

Is public administration an art or a science? This question of whether the field is driven by values or facts will never be definitively answered due to a lack of consensus among scholars. The resulting divide has produced many heated debates; however, in this pioneering volume, Norma Riccucci embraces the diversity of research methods rather than suggesting that there is one best way to conduct research in public administration.

Public Administration examines the intellectual origins and identity of the discipline of public administration, its diverse research traditions,...