ISBN-13: 9783659825323 / Angielski / Miękka / 2016 / 64 str.
ISBN-13: 9783659825323 / Angielski / Miękka / 2016 / 64 str.
This book showed us that today, public and private organizations are interested in knowing the views of users on the quality of the service. Therefore, the aim of the research is to determine the relationship between the factors of quality management and metabolic control of type 2 diabetes users a rural area of Chile.Management factors to assess include: user support, the speed of attention and professionalism of the staff.