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Rickenbacher presents a guide to conducting business globally that addresses various cultures, protocol, and etiquette.

In our fast-paced business world, minding our manners matter even more than in the past. Colleen Rickenbacher helps you navigate the tricky and not-always clear rules for a professional in this easy-to-read book of etiquette on every facet of business: travel, dress, communication, tipping, entertaining, dining, networking, and organizing.