ISBN-13: 9783330068780 / Angielski / Miękka / 2017 / 116 str.
This study is "The Relationship between Key Performance Indicators of mobile service providers and Customer Perceived Quality Of Service" sort to determine and establish the relationship between subscriber perception on the quality of service and the various KPIs monitored by the network provider. At the end of the study, you will understand the diacotomy of a real service user and telecommunication operators measurement KQIs.