Value Management in Healthcare: How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

ISBN-13: 9780367735661 / Angielski / Miękka / 2020 / 378 str.

Nathan William Tierney

Opis

This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare.

Spis treści

Introduction: Putting Healthcare Value into Perspective; Chapter 1: Executive Summary; Problems facing healthcare delivery organizations; Recommendation for healthcare delivery organizations; Chapter 2: Healthcare Landscape; Global trends; Value-based trends; Summary of key points to remember; Chapter 3: How to Measure Value; Value Myths; A Healthcare Value-based balanced scorecard; Summary of key points to remember; Chapter 4: Value Management Office; The concept; Mission and vision; Role of the value management office; Governance and staffing of the value management office; Benefits of the vale management office deliverables; Management dashboards; Performance scorecards; Summary of key points to remember; Chapter 5: Value Realization Framework; Need for a framework;Value equation for healthcare; Application of the value realization framework and value equation; Summary of key points to remember; Chapter 6: Steps in the Value Realization Framework; Process overview; Step 1 – critical success factors; Step 2 – key results indicators; Step 3 – key performance indicators; Step 4 – value management; Summary of key points to remember; Chapter 7: Outcomes Metrics; Clinical outcomes; Financial outcomes; Patient satisfaction; Process improvement; Clinical satisfaction; Learning and growth; Summary of key points to remember; Chapter 8: Common Operating Picture; Getting insight from data; How does the common operating picture (COP) works?; Business analytics in healthcare; Summary of key points to remember; Chapter 9: Program Core Metrics; Program value management;  Schedule reporting metrics; Cost reporting metrics; Resources key performance indicator; Scope key performance indicator; Quality key performance indicator; Risks key performance indicator; Summary of key points to remember; Chapter 10: Technical Metrics; Technical value management; Technology process index; ISO standards for software quality; Summary of key points to remember; Chapter 11: Other Index Metrics; Other metrics; Product portfolio index; New products index; Feature function index; Time-to-market index; Research and development success index; Summary of key points to remember; Chapter 12: Change Management; Transformation process overview; Step 1: create urgency; Step 2: building guiding coalition; Step 3: form strategic vision and initiatives; Step 4: communicate the vision; Step 5: remove obstacles; Step 6: create short term wins; Step 7: build on change; Step 8: anchor the change in corporate culture; Working groups; Summary of key points to remember; Appendix 1: Acronym list; Appendix 2: SMART Criteria; Appendix 3: Value Management Meeting Template; Appendix 4: References

O autorze

Tierney, Nathan William